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Price: In choosing the best price, make
sure that you compare apples-to-apples. Compare
written estimates (not verbal promises) regarding
the amount of preparation, quality of materials,
number of coats etc. The lowest price is seldom
the best price.
If a contractor believes that price is all that
matters, he will endeavor to keep his price as
low as possible. He may omit items that are marginally
necessary, use less expensive products, or simply
cut corners. He may give the customer limited
opinions, believing that the more expensive alternatives
will not be considered. No matter his specific
tactic, he tries to have the lowest price, because
in his mind that is how the job will be won.
Promptness: A contractor who keeps the
appointment for an estimate is more likely to
arrive promptly for the job and complete the project
on time.
Communications: How a contractor responds
to phone calls can be an indication of your ability
to contact him after the work begins. If you must
wait days for a return phone call, will the same
occur after the job starts?
Insurance: Adequate insurance is important
for your protection. Ask to see a Certificate
of Insurance.
Written Proposal: A well written proposal
will carefully describe what is included in the
job. This allows both parties to clarify any omissions
or misunderstandings. The proposal speaks volumes
about the professionalism of the contractor.
References: Any contractor should be able
to produce a list of good references. If possible,
drive by a recently completed job and look at
the quality of their work.
Consumer awareness: No two jobs are exactly
alike. A professional contractor will seek to
learn what you need and/ or desire. He will listen
to your comments and questions and make recommendations
suited to your purposes.
Trust: A contractor may be at or in your
home for a week or longer. Be certain that you
feel comfortable with him.
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